Terms and conditions
Your tour will only be confirmed once payment in full has been made.
NZ weather is changeable so suitable clothing and footwear should be worn
We accept no responsibility for and injury to persons or damage or loss of personal possessions except ,that which we have legal obligations to do so
Cancellation; cancellations may be made up to 2 days before start of tour at which time no refund will be made
If you don't meet at the arranged place or decide not to do the tour on the day then no refund will be made
All credit card payments /refunds will be in NZ dollars . If a Refund is given this will be at the same NZD value your card was originally charged therefore the amount may differ when converted back to your own currency . D-Tours Otago does not accept any liability for any variances
In the event of a cruise ship not being able to dock at port Chalmers on the day
due to weather or mechanical issues - D-Tours Otago agree to refund 100% of the pre paid tour price less all credit card fees incurred by D T O
If the cruise ship is delayed or arrives on a different date then we will try (where possible )to reschedule the tour or refund 100% of the pre paid tour less credit /bank fees incurred by D T O
We plan to get you back to your ship in good time . If for any reason you are unable to rejoin your ship before departure from the port then we will assist in arranging transfers the next port of call but will not be liable for any costs incurred.
Travel insurance is available for this.
D T O has never had a client miss a ship
We accept no responsibility for any incident delay or changes to arrangements , outside of our control
D-Tours Otago vehicles are licensed passenger service vehicles with current certificate of fitness , fully insured and driven by endorsed drivers
Seat belts are provided and by NZ law must be used